Terms and Conditions

1. Acceptance of Terms

By accessing or using the Ocuvia website, purchasing a product, registering a warranty, or contacting us for support, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. About Ocuvia

Ocuvia provides contact lens care products designed to support cleaner and more consistent daily lens care routines. Ocuvia products should always be used according to the provided instructions, the instructions from your lens manufacturer, and the guidance of your eye-care professional.

3. Product Use

Ocuvia products are intended for use with compatible contact lenses as described in the product information, user guide, and packaging. You are responsible for using the product correctly and safely.

• Always use the appropriate contact lens solution.
• Always follow your eye-care professional's instructions.
• Do not use Ocuvia as a substitute for professional eye-care guidance.
• Do not use the product if it appears damaged or is not functioning properly.

4. No Medical Advice

Information on this website is provided for general product and educational purposes only. It is not medical advice and should not be used to diagnose, treat, cure, or prevent any disease or eye condition. For eye-health concerns, contact a qualified eye-care professional.

5. Orders and Payment

When you place an order through our website, you agree to provide accurate and complete billing, shipping, and contact information. Prices, product availability, promotions, and shipping options may change without notice.

6. Shipping and Delivery

Shipping timelines are estimates and may vary depending on order volume, carrier delays, destination, customs processes, or other factors outside our control. We are not responsible for delays caused by third-party carriers or customs authorities.

7. Returns and Refunds

Returns and refunds are handled according to the return policy posted on our website at the time of purchase. Products must be returned in accordance with that policy to be eligible for a refund, replacement, or store credit.

8. Warranty Registration

If you register your Ocuvia product for warranty coverage, you agree to provide accurate product and purchase information. Warranty eligibility may require proof of purchase, product details, and compliance with the product's instructions for use.

9. Product Information and Availability

We try to keep product information, specifications, images, pricing, and availability accurate. However, errors may occur. We reserve the right to correct errors, update information, cancel orders, or modify product details at any time, where permitted by law.

10. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload harmful code, or use the website for fraudulent or unlawful activity.

11. Intellectual Property

All website content, including the Ocuvia name, logo, product copy, images, design elements, graphics, and other materials, is owned by or licensed to Ocuvia and may not be copied, reproduced, modified, or used without permission.

12. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, email platforms, analytics tools, and website hosting providers. Your use of those services may also be subject to their own terms and policies.

13. Limitation of Liability

To the fullest extent permitted by law, Ocuvia is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. This does not limit any rights you may have under applicable consumer protection laws.

14. Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis. Product warranties, if any, are provided only as described in the applicable warranty policy or product documentation.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always appear on this page with the updated effective date.

16. Contact Us

If you have questions about these Terms and Conditions, contact us at [email protected].